Support
We’re happy to help. Email is the fastest way to reach us.
Common questions
I have an invite to a challenge but can’t join.
Make sure you’re signed in and the invite code is complete. Ask your friend to share the code again from inside the challenge (“Invite”).
My check-in wasn’t counted.
Check-ins count within the challenge period. Check the start and end date of the challenge and make sure your photo uploaded successfully (stable internet connection).
How do I delete my account?
In the app under Settings → “Delete account”. This removes your posts, media, chat messages, challenge memberships, and profile. Comments on other people’s posts remain for now; we’ll remove them on request.
How do I report or block someone?
Use the menu on a post or long-press a chat message. From then on you won’t see that person’s posts, comments, or chat messages, and you won’t get notifications from them. We usually review reports within 24 hours.